博彩平台推荐’s 监察员, Israela Brill-Cass, 是非正式的, 保密, 中性, and independent resource for staff and faculty who want to discuss any concern, 问题, or conflict — without fear of retaliation or judgment.
What to expect in a visit
When you have a virtual visit with Israela, she will explain a bit about her role, then let you talk about your concerns.
An ombudsperson (or “ombud”) can:
- Be a sounding board and offer a 中性 and impartial perspective
- Provide you with information about how to manage challenging conversations and resolve a matter informally
- 回答问题, 确定你的目标, and provide information to help you assess your options (not legal advice)
- Coach you in written and verbal communications
- Refer you to the appropriate office to file a formal complaint or grievance, if you wish to do so
- Mediate conflicts and facilitate conversations if all participants are willing to do so
An ombudsperson cannot:
- Make or change a University policy, rule, or decision
- Provide legal advice or representation
- Testify in formal grievance proceedings
- Conduct investigations or grievance proceedings
Israela will help you weigh your options and develop strategies — but 你决定 下一步该怎么做?.
About 保密
作为一名成员 International Ombudsman Association (IOA), Israela Brill-Cass subscribes to the IOA’s Code of Ethics and Standards of Practice, including 保密ity, independence, 中性ity, and informality.
保密
The purpose of the ombud’s office is to create a safe space for faculty and staff to share their concerns, 检查问题, and identify and consider potential options. All communications are 保密, which means that Clark’s ombud won’t share the name of anyone who visits — in person, 通过电子邮件, phone, or video conference — in or outside of the office. She also will not share what we discuss unless she receives explicit permission to do so. The only exception to this 保密ity is if I feel there is an imminent risk of serious harm, in which case I’ll notify an appropriate individual or office.
独立
The ombudsperson is independent and outside of Clark’s administrative structure. The only “reporting” will be in the form of general check-ins with President David Fithian to see if the office is being used. Reporting will not include any identifying information about individuals or 问题s unless visitors specifically ask for their information to be shared.
Neutrality/Impartiality
The ombudsperson is an impartial third-party whose role is to offer objective assessments of any concerns raised and to provide information about what options are available to employees. She has no authority to take action or advocate on anyone’s behalf and cannot compel anyone or any department to respond.
不拘礼节
An ombud 是非正式的 resource for faculty and staff. She does not and cannot make or override decisions or formally advise any individual. The ombud does not maintain any permanent records of 保密 communications and cannot participate in any formal adjudicative or administrative process regarding concerns brought to my attention. Her role is to listen and offer perspective and information only.
About Israela Brill-Cass
Israela has more than 20 years of experience as an attorney, 中介, 主持人, 教练, ombuds, 和顾问. In 2015 she launched her company, Fixerrr有限责任公司 — the 3 r’s stand for rethink, respond and resolve — to help individuals, 组, and organizations recognize their strengths, assess their options, and gain the tools they need to succeed. In 2017 she became Wesleyan University’s inaugural ombudsperson.
自2003年以来, Israela has taught negotiation (including culture and gender in salary negotiation), conflict communication, 争议解决, 中介, and ombuds skills in both the public and private sectors for such clients as the Harvard T.H. Chan School of Public Health, Tufts Women in Medicine and Science, MassMutual, 麻省理工学院, 阿拉贝拉顾问, the American Bar Association, and the Commonwealth of 麻萨诸塞州. A faculty member in the Communication Studies Department at Emerson College since 2012, she teaches courses in Conflict and Negotiation, 说服, 中介, 宣传, 和法律系的.